WAM Terms and Conditions

GENERAL

WAM is a French company located at Tech'Indus - B1 - 645, rue Mayor de Montricher 13290 Aix-en-Provence in FRANCE. Our commercial actions are subject to these conditions that prevail over any condition of purchase, except formal and express waiver on our part.
WAM is intended exclusively for dentists and dental professionals, not for consumers. Any offender to this provision may be subject to prosecution and will be liable for any damage suffered by WAM society as a result. Any order for supplies, in writing, by telephone, online or at show, implies acceptance of the conditions listed below. Our catalogs and our Internet offers are exclusively aimed at implanted in Metropolitan France. Sales outside mainland France and abroad are subject to special conditions communicated on request addressed to our Export Sales Department.
WAM reserves the right to remove or modify its selection of dental products and supplies without notice.

DELIVERIES

Deliveries are made by mail or carriers selected by WAM within 7 business days, depending on the destination, from the WAM Shipping Center. According to the conditions of guarantee of the Code of Commerce (art.103 and following), the parcels must be checked at the time of the delivery. In case of damage, the customer must make precise written reservations with the carrier:

• immediately upon delivery, on the carrier's bill of lading,
• confirm these reservations with the carrier within 48 hours, by registered letter with A.R.
• to prevent under 48h also the services of WAM to solve its problem together.

Goods may only be exchanged or reshipped if all these conditions are met. WAM reserves the right to split the order into several parcels and can not be held responsible for a delay in delivery due to a carrier or mail failure, whatever the nature.
WAM can not be held responsible for partial delivery due to out of stock or temporary or permanent unavailability due to a supplier failure.

CLAUSE OF RESERVE OF PROPERTY

The goods object of the present contract are sold with a clause subordinating expressly the transfer of their property to the integral payment of the price in principal and accessories. It is understood, however, that the mere surrender of a title creating an obligation to pay, treat or otherwise, does not constitute a payment within the meaning of this clause, the seller's original claim against the buyer remaining with all the guarantees therein are attached, including retention of title until the said bill of exchange has actually been paid. The above provisions do not preclude, upon delivery of the goods, the transfer to the buyer of the risks of loss or deterioration of the goods subject to retention of title, as well as the damage that they could cause. The buyer must take out insurance to cover the risks arising from the delivery of the goods. As long as the price has not been paid in full, the buyer will have to individualize the goods delivered under this contract and not to mix with other goods of the same nature from other suppliers. In the absence of individualization, the seller may demand reimbursement or take back those still in stock. Notwithstanding any clause to the contrary, in case of non-compliance by the buyer of one of the payment deadlines, WAM, without prejudice to its other rights, may obtain, by registered letter, the return of the equipment at the expense of the buyer up to 'by execution by the latter of all its commitments. In case of attachment, or any other intervention of a third party on the goods, the buyer must imperatively inform the seller without delay in order to allow him to oppose and preserve his rights. The purchaser is also prohibited from pledging or assigning as security the ownership of the goods.

SHIPPING COSTS

Shipping costs are the responsibility of customers, unless otherwise specified in writing.

For DOM-TOM, all orders must be made by mail, E-mail or fax; settlement with the order or against-repayment, or by bank transfer, unless otherwise specified in writing; shipping by a freight forwarder at the customer's choice, turnaround time: three weeks from receipt of the order. Postage, packaging, freight forwarder and insurance at the expense of the customer. For Corsica, postage and packing are the responsibility of the recipient and packages can be sent by air mail or boat at the request of the customer.

INVOICING

The invoice is always attached to the delivery package. Payment is imperative within 10 days upon receipt of invoice, unless otherwise specified in writing. If the payment is not made within this period, the amount due shall bear, without prior notice, an interest equal to 5 times the legal interest rate but not less than 12%, and will be increased by recovery.

In addition, and as a penalty clause, in case of late payment of more than 30 days from the date mentioned on the invoice, it will be charged, in addition, a penalty of 20% of the unpaid amounts (with a minimum of EUR 30 per installment), without prior notice and without prejudice to legal interest and costs in case of legal action.

PRICE

WAM reserves the right to pass on product prices, without notice, very significant variations in the price of currencies or precious metals. Only the price H.T. is guaranteed and WAM reserves the right to pass the VAT rate changes without notice.

WARRANTY

WAM grants a 12-month warranty exclusively on defects in the manufacture of its products, with the exception of any misuse or contrary to the protocol of use and all consumable products.

GUARANTEE "SATISFIED OR REFUNDED"

If your particular conditions (purchase order, delivery note or invoice) so provide, the guarantee "satisfied or refunded" applies exclusively under the following conditions:

• The warranty is valid for a period of 30 days after delivery.
• Products must be returned AFTER VALIDATION of WAM, not damaged or damaged, in original packaging and overwrapping and accompanied by the completed return form and a photocopy of the purchase invoice.
• The cost of packaging and transport of the return are the responsibility of the customer.
• In all other cases, the guarantee can not be applied.

PERSONNAL DATA

In accordance with the law (Article 34 of the Data Protection Act of 6 January 1978), the customer has the right to access, modify, rectify and delete data concerning him.

HOST: 
This website is hosted by SCALEWAY SAS BP 438 75366 PARIS CEDEX 08 FRANCE

INTELLECTUAL PROPERTY

WAM retains the intellectual property on all documents, videos, photos containing technical or commercial information, products that it manufactures and sells.

ATTRIBUTION OF JURISDICTION

In the event of litigation, the Court of Commerce of Marseille will be only qualified (regarding customers and suppliers).

WAM Tech'Indus - B1
645, rue Mayor de Montricher
13290 Aix-en-Provence
FRANCE
Tel: +(33) 4 42 26 80 64
RCS Aix-en-Provence 433 231 461 000 40
VAT: FR28433231461